![]() Please note, we cannot accept refunds on earrings due to hygiene reasons. This compact Diamond Dazzle Stik is perfect for quick cleaning, just brush the cleaner onto your diamond and rinse clean to keep your diamonds sparkling. Refunds will be made to the original purchaser in the original method of payment. On receiving back we will have the item checked over by our specialists and contact you to confirm/deny the return. Items must be in the same condition it was sent in, with the original packaging and certification that it was sent with. ![]() If the item is faulty please contact us and we can check for the manufacturers warranty and whether the fault will fall under this. We do not offer returns on a custom/special order or used items. While we do offer all clients free shipping for orders over £250 when delivering your order, we kindly ask you to cover the shipping charge when returning to us.įor returns on purchases over £5000 please contact our team via email or telephone to request a refund. This is providing it is returned no later than 14 days after the delivery date, in its unworn and original condition without any damage and with all accompanying documents and materials. Should you decide to return your item, we will issue you a refund, unless you have been notified otherwise prior to your purchase. Please note if your items are engraved or rings resized we cannot offer a refund. The jewellery cleaning gel contains micro-fine cleansers and. We offer customers the opportunity to return an item within 14 days of their order being delivered. Connoisseurs Diamond Dazzle Stik makes cleaning diamonds and precious stones a breeze. The parcel will not feature any Foxhills Jewellers branding, so there is no need to worry about the delivery giving away a surprise.įor orders outside of the UK, we charge flat-rate shipping from as little as £9.99 Next Day Shipping orders placed after 3.30pm Friday will be dispatched first thing Monday morning for a Tuesday delivery. Due to postal strikes there are severe delays on orders shipped by Royal Mail.įor UK orders under £250.00, we charge £5.99 for Next Day Signed for with ROYAL MAIL. ![]() Interested in learning more about emeralds and emerald jewelry? Check out these articles at Obsessed by Jewelry.All UK orders over £250 are shipped for FREE and are sent next day signed for with ROYAL MAIL. We do not recommend using our LaSonic Safewave or LaSonic Jewelry Bath on emeralds due to their unique composition. We do not recommend using ultrasonic machines or steamers on emeralds or emerald jewelry. You can also apply the cleaner directly to the emerald, however, be careful not to submerge your jewelry in any cleaner.Īfter cleaning, rinse with warm water and dry with a lint-free cloth. Instead, simply wet the brush with the cleaner and treat directly. If you think your emerald has been treated, we recommend that you do not submerge the emerald in cleaning liquids. In order to retain these necessary oils and fillers, we recommend using any one or all of these specially formulated emerald cleaners by Connoisseurs: Dazzle Drops Advanced Jewelry Cleaner, Fine Jewelry Cleaner, and Delicate Jewelry Cleaner. Emeralds are typically treated with oils or other fillers to help reduce the visibility of minor fractures and improve the apparent clarity of the stone. You should remove emerald jewelry when cleaning, gardening, or going to the gym.Ĭonnoisseurs Tip: Most emeralds sold at jewelry stores today are enhanced in some way. However, it can still be scratched or chipped, so it’s essential to be gentle during the cleaning process. An emerald scores a 7.5 to 8 out of 10 on the Mohs Scale of Mineral Hardness, which means it is a strong stone. Emeralds are the birthstone of May and members of the beryl family.
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